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Training and Development

There are two primary reasons people fail in jobs. One is poor selection and the other is a lack of necessary training. Too often, employees are brought on only to be left to "sink or swim" as they navigate the complexities of their new job alone. In other instances, nominal training is provided in the form of isolated seminars or outside speakers.

Training, however, should not be an "event" but rather a continuous process driven by your managers resulting in employee action and growth. As the educator Henry Spencer said, "The great aim of education is not knowledge, but action."

Industry spends hundreds of millions of dollars on outsourced training programs and seminars each year often with minimal results and low knowledge retention. Few organizations, however, take the time to develop internal training that is job-specific, comprehensive and effective.

The Berke Group ensures your managers know how to equip their team members with the tools necessary for success. Our consultants work with your managers to develop and implement job-specific training for new hires and to help your managers:

• Identify the Knowledge, Skills, Attitudes and Habits trainees need in order to be successful.
  
• Develop easy-to-administer training modules that can be used for individual, group and cross-training.
  
• Measure the progress of each new hire's training.
  
• Utilize a variety of teaching techniques to be a more effective trainer.
  
• Help new hires understand the roles of their co-workers and begin developing strong working relationships.
  
• Plan a great first day for new team members.
  
• Develop and communicate criteria for assessing performance during the first 90 days.